FAQS

1. What type of monuments & memorials does LCM specialize in?

Lowcountry Monuments specializes in the following products & services:

  • Granite, Marble & Bronze Monuments/Markers
  • Hand/Laser Etchings
  • Portraits- Ceramic & Steeled
  • Permanent Flower Vases
  • Civic, Church, & Historical Memorials & Projects
  • Plaques made of Bronze, Aluminum & Brass
  • Cornerstones
  • Cremation Memorials
  • Church Mausoluems & Columbariums
  • Private Family Mausoleums & Columbariums
  • Final Dates

2. Do you have a display with monument samples that can be viewed?

Yes! Our on-site display contains all of the different monument styles, colors, sizes and designs sold at Lowcountry Monuments. We also offer a free consultation in our design studio, allowing each family to view the actual monument design on our big screen the same day it is designed and before any final decisions are made.


3. What should I bring to the free design consultation?

We encourage each family to bring any cemetery requirements, cemetery contact information, quotes, designs, photos or other ideas with them to the free design consultation when creating a memorial or monument. Family & friends are also encouraged to participate in the design process.


4. How soon should a monument be purchased following a death?

Creating a memorial for a loved one does not have a specified time-line. The grieving process is different for everyone, so we encourage each family to schedule a free design consultation at their convenience. Sometimes, designing a meaningful memorial can help a family during the grieving process and brings closure by honoring the life of a lost loved one.


5. If my loved one is cremated, are there memorial options for cremated remains?

Yes! There are numerous memorial options to honor those who choose to be cremated. Memorial benches, our most popular cremation memorial, houses cremated remains, while also memorializing the life of a loved one. Markers and monuments can also be designed to signify the final resting place of cremated remains (burial or scattering), just as an upright headstone signifies a traditional burial site. We also accommodate families that want a one-of-a-kind cremation memorial with a complimentary design consultation to bring those unique ideas to life.


6. What is a columbarium?

A columbarium, often located within a mausoleum or chapel, is sometimes free-standing, and is constructed of numerous small compartments (niches) designed to hold urns containing cremated remains. We sell columbariums of varying sizes for families, churches and various other groups within the community.


7. How do I clean a monument?

Monument Builders of North America recommends cleaning a monument using the following tips:

  • Use lots of clean water. It may take as much as 20 gallons to clean an average monument.
  • Do not use a pressure washer.
  • Do not use any soap or other chemicals.
  • Get the monument thoroughly wet before cleaning.
  • Use a fiber or nylon brush, not a wire brush.
  • Start cleaning at the bottom with just water and elbow grease and work your way up to the top.
  • Rinse thoroughly with more clean water.
  • Do not let the monument dry until you are finished rinsing.
  • Some monuments will require more than one cleaning depending on how stained or dirty it is.
  • Should you need a more effective cleaning, please contact our office for further advice or service.

8. How do I order a monument designed at Lowcountry Monuments?

When you are ready to order a monument, we require approval of a final proof and a down payment. The remaining balance is then due upon installation of the monument.


9. What forms of payment are accepted?

Lowcountry Monuments accepts credit/debit card payments by phone, checks by mail sent to our PO BOX address, or cash/check/credit/debit payments can be made in-person at our local office. We do not accept American Express.


10. How long will a monument last?

Today, most monuments & markers are made of granite, marble or bronze. We recommend granite, as it is the strongest of the three materials and will stand the test of time. Marble memorials will break down throughout the years, as a result of weather. Similarly, bronze will also weather in the elements and will require maintenance and cleaning over time to preserve the bronze monument or marker.


11. Can I order a monument from Lowcountry Monuments if I live out of the area/out-of-state?

Yes! With our state-of-the-art design program and e-mail, we can easily communicate using these unique on-line design tools to create a meaningful memorial for your loved one.


12. What is the difference between marble & granite?

Marble is a sedimentary stone and will break down quickly when exposed to the weather.
Granite is an igneous rock, formed under intense pressure within the Earth, which allows this material to sustain for centuries without change. Granite is also the most common type of material used for monuments and memorials. It comes in a variety of colors, and is quite literally as old as the earth.


13. Can Lowcountry Monuments put special designs or emblems on monuments?

Yes! A monument can be anything you want it to be! Simple or elaborate- traditional or unique! This includes emblems, foreign languages/characters, logos, quotes, scenes, etchings, carvings and portraits. While we offer many unique, personalized and affordable memorials to celebrate and honor the life of a loved one, while also matching the wishes of the family. If you can imagine it, we can create it!


14. How long does it take for a monument to be delivered after it is ordered?

Please allow 8-12 weeks on average for delivery & installation once a monument design is approved and placed into production. For time-sensitive orders, please call our office for immediate assistance.


15. Does LCM install all monuments sold?

Yes, we install all monuments purchased thru Lowcountry Monuments, LLC, unless otherwise specified by the customer before an order is placed. If you are using an outside cemetery, we will require contact information and specifics on the location of the monument within the outside cemetery.

16. Are there any additional requirements involved with installing a monument at a cemetery?

Many cemeteries have requirements or restrictions on the type and/or size of memorial that can be installed. For example, some cemeteries may only allow installation of flat bronze markers while others may not authorize flat markers at all. As a local memorialist, each Lowcountry Monuments design specialists will ask about the requirements and restrictions imposed by your cemetery. In fact, one of the first questions we ask our clients is, “What cemetery will you be using for the monument?” Please bring the contact information for the cemetery to your design appointment.


17. What costs are not included with a monument purchase from Lowcountry Monuments?

Final date engravings & scrolls added after installation of a monument, monument cleanings, litho chrome touch-ups and other routine maintenance to monuments are not included in the original purchase price. To add a final date to an existing monument, to have a monument cleaned, or to have the litho chrome touched-up on an existing monument, please visit, call or email the office for a quote.


18. Does Lowcountry Monuments provide a warranty or guarantee for services/products?

When ordering a monument, marker or other special memorial project, we require specific information for the engraving, size, finish, style, etc. before an order is produced. The details and specifics of each order are gathered during the design consultation and a proof is created for each client. If the information supplied is accurate and complete, but we make a mistake when producing your monument- it will be corrected at no additional cost to you. If the information provided is incorrect, then additional charges will apply in order for the error to be corrected. A new monument purchase may be required in some cases.

Contact

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 Office Location
11000 Dorchester Rd.
Summerville, SC 29485
 Mailing Address
PO BOX 3040
Summerville SC 29484

 Office Hours
843-871-2016
Fax 843-851-0110
Email:info@lowcountrymonuments.com
Monday-Friday
8:30am - 5pm EST
Please call/email to schedule an appointment.